The top 33% digital trust ‘leaders’ recorded higher revenue, better digital innovation, higher employee productivity, respond more effectively to incidents, were generally better prepared for Post Quantum Cryptography, and were more readily taking advantage of the benefits of the IoT according to the 2024 State of Digital Trust Survey by DigiCert, Inc. On the other hand, the bottom 33% ‘laggards’ performed poorly in all those categories.
Leaders and laggards
The leaders were more likely to centrally manage their certificates, employ email authentication and encryption (S/MIME) technology, and generally implemented more mature practices in digital trust management. They also experienced no system outages, few data breaches, no compliance or legal issues, and no IoT compliance issues. Software trust mishaps rarely happen to leaders as none of them experienced compliance issues or software supply chain compromises.
Meanwhile, 50% of the laggards experienced system outages, data breaches, compliance or legal issues, and no IoT compliance issues. Around 23% of laggards experienced compliance issues and 77% experienced software supply chain compromises.
More than a trend
“In the Asia Pacific region, digital trust is not merely a trend but a fundamental requirement in today’ evolving landscape. Our survey findings underscore the crucial role of digital trust in driving organizational success, with leaders demonstrating superior performance across key metrics. To thrive in this dynamic environment, enterprises must prioritize digital trust as a strategic imperative,” said Armando Dacal, group vice president APJ at DigiCert.