• About
  • Subscribe
  • Contact
Wednesday, September 17, 2025
    Login
FutureCISO
  • People
  • Process
  • Technology
  • Resources
    • White Papers
    • PodChats
  • Events
No Result
View All Result
  • People
  • Process
  • Technology
  • Resources
    • White Papers
    • PodChats
  • Events
No Result
View All Result
FutureCISO
No Result
View All Result
Home Technology Data Protection

Rising scam threats in Indonesia’s real-time payments ecosystem

FutureCISO Editors by FutureCISO Editors
March 31, 2025
Rising scam threats in Indonesia’s real-time payments ecosystem

Photo by Anna Tarazevich: https://www.pexels.com/photo/scam-alert-letting-text-on-black-background-5697256/

Share on FacebookShare on Twitter

The 2024 Scams Impact Survey: Indonesia indicates that one in four consumers (23%) have fallen victim to scams involving RTP, a significant increase from 19% in 2023. This trend raises urgent concerns for security leaders and financial institutions tasked with safeguarding consumer trust.

Key insights

Source: FICO 2025
  1. Consumer trust vs. reality: Despite 93% of Indonesians expressing confidence in RTP security—well above the global average of 73%—the reality of rising scams presents a stark contrast. High-value losses, particularly those exceeding Rp 70 million (approximately USD $4,300), have escalated, now comprising 8% of reported scam incidents.
  2. Demand for enhanced fraud detection: The survey highlights that 56% of consumers believe improved fraud detection systems should be a priority for banks. This sentiment underscores the urgent need for financial institutions to strengthen their protective measures against increasingly sophisticated scams.
  3. Scams affecting community trust: With 66% of respondents reporting exposure to scam messages and 57% knowing someone who has been scammed, the emotional and financial toll on households is substantial. Dattu Kompella, FICO's managing director for Asia, notes, “The increasing financial and emotional impact of scams calls for immediate action from banks to mitigate risks.”

Proactive measures beeded

As RTP adoption continues to surge—with 99% of consumers having sent and 97% having received RTP—banks are well-positioned to play a pivotal role in combatting scams. The survey reveals that 70% of consumers would view their bank more favourably if it intervened in real-time to block suspected scam transactions.

Leveraging advanced technologies

To effectively combat these threats, banks must harness advanced technologies, such as AI-powered analytics and real-time customer engagement tools. These solutions can facilitate targeted warnings and automate protective measures, including enhanced authentication processes and transaction suspensions, thereby fortifying the RTP ecosystem against fraud.

Related:  Digitalisation boosts evidence management in law enforcement

As Indonesia's RTP landscape evolves, the need for robust scam prevention strategies is paramount. Financial institutions must prioritise consumer education and proactive engagement to maintain trust and safeguard against the rising tide of scams.

Tags: FICOscams
FutureCISO Editors

FutureCISO Editors

No Result
View All Result

Recent Posts

  • New regulations shape cloud security investments in Asia
  • PodChats for FutureCISO: Restoring trust in a world of deception
  • Guarding Asia's agentic AI transformation
  • Shortened certificate lifecycles accelerate PKI market evolution
  • Businesses have 'greatest responsibility' and opportunity to protect consumers against online scams

Categories

  • Blogs
  • Compliance and Governance
  • Culture and Behaviour
  • Cybersecurity careers
  • Data Protection
  • Endpoint Security
  • Incident Response
  • Network Security
  • People
  • Process
  • Resources
  • Risk Management
  • Technology
  • Training and awarenes
  • Videos
  • Webinars and PodChats
  • White Papers

Strategic Insights for Chief Information Officers

FutureCISO serves the interests of the Chief Information Security Officer (CISO) and the information security profession. Its purpose is to provide relevant and timely industry insights around all things important to security professionals and organisations that recognize and value the importance of protecting the organisation’s data and its customers’ privacy.

Cxociety Media Brands

  • FutureIoT
  • FutureCFO
  • FutureCIO

Categories

  • Privacy Policy
  • Terms of Use
  • Cookie Policy

Copyright © 2024 Cxociety Pte Ltd | Designed by Pixl

Login to your account below

or

Not a member yet? Register here

Forgotten Password?

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • People
  • Process
  • Technology
  • Resources
    • White Papers
    • PodChats
  • Events
Login

Copyright © 2024 Cxociety Pte Ltd | Designed by Pixl